Strategic Communications Officer – Media & Content

Busways Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Fitness Passport

Lunch club

Staff shuttle

Employee Assistance Program

Career progression

On-site parking

Referral bonuses

Job summary

Busways Group is seeking a Communications Officer to support business strategy from our Pymble Head Office in NSW. You will lead strategic communications, manage media relations, and craft compelling storytelling across digital, print, and internal channels.

You’ll develop a 12-month content and social media calendar, provide high-level communications advice, and collaborate with marketing, design, and internal teams to deliver campaigns on time and within budget.

Qualifications

• Tertiary qualifications in communications, public relations or a related field.
• 4+ years’ experience in a similar role.
• Solid understanding of public transport operations, customer behaviour, service reliability and regulatory environment.
• Exceptional writing and storytelling across formats.

Responsibilities

• Lead and deliver strategic communications and storytelling to support business objectives, brand reputation, and key initiatives.
• Manage media relations, PR activity, crisis/issues management, and proactive storytelling across all major channels.
• Plan, create and oversee a 12-month content and social media calendar across digital, print, and internal platforms.
• Provide high-level communications advice, research industry trends, and identify emerging opportunities.
• Collaborate closely with marketing, design, and internal stakeholders to deliver campaigns on time and within budget.
• Build strong internal and external relationships while championing Busways’ values, brand standards, and culture.

Skills

Media relations

Crisis management

Strategic communications

Content calendar

Stakeholder engagement

Writing

Education

Bachelor's degree in communications or related field

Job description

Busways Group is seeking a Communications Officer to support business strategy from our Pymble Head Office in NSW. You will lead strategic communications, manage media relations, and craft compelling storytelling across digital, print, and internal channels.

You’ll develop a 12-month content and social media calendar, provide high-level communications advice, and collaborate with marketing, design, and internal teams to deliver campaigns on time and within budget.