Communications Officer

Busways Group; Sydney; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Fitness Passport

Lunch club

Staff shuttle

Employee Assistance Program

Career progression

On-site parking

Referral bonuses

Résumé du poste

Busways Group is seeking a Communications Officer to support business strategy from our Pymble Head Office in NSW. You will lead strategic communications, manage media relations, and craft compelling storytelling across digital, print, and internal channels.

You’ll develop a 12-month content and social media calendar, provide high-level communications advice, and collaborate with marketing, design, and internal teams to deliver campaigns on time and within budget.

Qualifications

• Tertiary qualifications in communications, public relations or a related field.
• 4+ years’ experience in a similar role.
• Solid understanding of public transport operations, customer behaviour, service reliability and regulatory environment.
• Exceptional writing and storytelling across formats.

Responsabilités

• Lead and deliver strategic communications and storytelling to support business objectives, brand reputation, and key initiatives.
• Manage media relations, PR activity, crisis/issues management, and proactive storytelling across all major channels.
• Plan, create and oversee a 12-month content and social media calendar across digital, print, and internal platforms.
• Provide high-level communications advice, research industry trends, and identify emerging opportunities.
• Collaborate closely with marketing, design, and internal stakeholders to deliver campaigns on time and within budget.
• Build strong internal and external relationships while championing Busways’ values, brand standards, and culture.

Connaissances

Media relations

Crisis management

Strategic communications

Content calendar

Stakeholder engagement

Writing

Formation

Bachelor's degree in communications or related field

Description du poste

Ready for your next opportunity? Bring your strategic and storytelling communications support for business strategy to Busways’ Pymble Head Office as a Communications Officer!

What You’ll Be Doing

In This Varied Role, You’ll

• Lead and deliver strategic communications and storytelling to support business objectives, brand reputation, and key initiatives
• Manage media relations, PR activity, crisis/issues management, and proactive storytelling across all major channels
• Plan, create and oversee a 12-month content and social media calendar across digital, print, and internal platforms
• Provide high-level communications advice, research industry trends, and identify emerging opportunities
• Collaborate closely with marketing, design, and internal stakeholders to deliver campaigns on time and within budget
• Build strong internal and external relationships while championing Busways’ values, brand standards, and culture

What You’ll Bring

• Tertiary qualifications in communications, public relations or a related field, with 4+ years’ experience in a similar role
• A solid understanding of public transport operations, customer behaviour, service reliability and the regulatory environment affecting bus networks
• Proven expertise in media relations, issues management, social media strategy, and content calendar management
• Strong strategic communications capability with demonstrated experience delivering high-impact campaigns
• The ability to respond quickly and calmly to urgent operational or safety incidents, working alongside operations, depot teams, and leadership to provide accurate, timely updates
• A strong understanding of the political and community landscape affecting public transport, with an ability to navigate government priorities, community expectations, and contractual obligations
• Exceptional writing skills across a wide range of formats including digital, media, thought leadership and marketing content
• Highly organised with the ability to manage multiple priorities, meet deadlines, and maintain exceptional attention to detail
• Strong stakeholder engagement skills, advanced computer literacy, and the legal right to work in Australia with a current driver’s licence

What We Offer You

Benefits

• Fitness Passport – discounted access to multiple fitness facilities
• Office Lunch Club – discounted meals
• Free staff shuttle from the Central Coast and Blacktown depots
• Employee Assistance Program for you and your family
• Career progression opportunities and full training
• Free secure on-site parking
• Employee referral bonuses & tax-effective salary packaging options

Who We Are

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

The successful applicant will be offered an initial 12-month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

No agency applications, please.