Strategic Collections & AR Specialist

InvoCare; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

InvoCare Rhodes, NSW is seeking a skilled Collections Officer to join our Finance team and manage a diverse Accounts Receivable portfolio. You will own the collections process, maintain customer relationships, and help optimise cash flow in a professional and compliant manner.

The role requires a minimum of five years in collections or AR with strong communication skills, attention to detail, and experience with ERP systems such as Oracle. This is a full-time on-site position based in Rhodes.

Qualifications

• Minimum 5 years' experience in Collections, Credit Control or Accounts Receivable.
• Strong knowledge of debt collection processes and AR reconciliations.
• Familiarity with ACCC Debt Collection Guidelines.

Responsibilities

• Manage a portfolio of outstanding accounts and achieve collection targets.
• Follow up overdue accounts with proactive communication and payment resolution.
• Reconcile customer accounts and allocate incoming payments.
• Generate statements and invoices.
• Handle customer queries and service tickets.
• Work closely with internal stakeholders across multiple business divisions.
• Maintain accurate collection records and documentation.
• Ensure compliance with company policies and ACCC debt collection guidelines.
• Contribute to continuous improvement initiatives within the Accounts Receivable function.

Skills

Collections

Credit Control

Accounts Receivable

Payment Allocation

ACCC Debt Collection Guidelines

Stakeholder Management

Communication Skills

Tools

Oracle ERP

Excel

Outlook

Job description

InvoCare Rhodes, NSW is seeking a skilled Collections Officer to join our Finance team and manage a diverse Accounts Receivable portfolio. You will own the collections process, maintain customer relationships, and help optimise cash flow in a professional and compliant manner.

The role requires a minimum of five years in collections or AR with strong communication skills, attention to detail, and experience with ERP systems such as Oracle. This is a full-time on-site position based in Rhodes.