Strategic Client Success Lead — Growth & Retention
Smartgroup Corporation
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Job summary
Smartgroup Corporation in Australia is seeking a client-focused Client Success Manager to manage a portfolio of clients, driving retention, satisfaction and growth through strategic relationship management and exceptional service.
You will build strong partnerships, deliver account plans, conduct reviews, and work with internal teams to ensure a seamless customer experience, with a focus on outcomes and continuous improvement.
Job description
Smartgroup Corporation in Australia is seeking a client-focused Client Success Manager to manage a portfolio of clients, driving retention, satisfaction and growth through strategic relationship management and exceptional service.
You will build strong partnerships, deliver account plans, conduct reviews, and work with internal teams to ensure a seamless customer experience, with a focus on outcomes and continuous improvement.
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