Strategic Client Partner – Growth Studio

Dept; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hybrid policy

Early Finish Fridays

20 days paid holiday

Doona Day

Birthday Leave

Annual Leave Purchase

12% Superannuation

Mental health resources

Dept Allowance

Long Service Leave

Learning & Development

Buddy Program

Agency awards recognition

Global Cares Month

Talent Referral Scheme

Job summary

DEPT is a Growth Invention company at the intersection of technology and marketing. This hybrid Sydney role sits in our Global Studios team, developing emotive, conversion-focused ideas and campaigns for diverse clients.

The fixed-term contract runs until 17 December 2026, with a hybrid work model and exposure to high-profile brands. You will manage briefs, coordinate deadlines across campaigns, clarify client questions, distill feedback for design and copy teams, prioritise workloads, and

Qualifications

• Experience delivering multi-channel marketing communications, including email and banner campaigns.
• Extremely organized with ability to manage multiple projects.
• Ambitious with strategic thinking and fresh agency perspective.
• Able to work under tight deadlines and manage schedules.
• Motivated to learn, grow and improve.
• Personable, approachable team player.
• Basic understanding of production and interactive processes.
• Excellent oral and written communication skills.
• Strong planning and organisational abilities.
• Ability to manage client and supplier relationships.
• Understanding of budgets and financials.

Responsibilities

• Manage, draft and review client briefs.
• Ensure deadlines across campaigns and liaising with the Account Director on capacity.
• Liaise with clients, clarifying questions, managing expectations and proactively communicating status or recommendations.
• Distill and transfer client feedback to designers and copywriters.
• Prioritise workloads for the team, escalating when needed.
• Ensure client requirements are met whilst protecting DEPT brand values.
• Maintain understanding of the client’s business, advising on communication solutions to grow share.
• Build strong client relationships through meetings, calls, planning sessions and reviews.
• Maintain high standards and add value wherever possible.
• Ensure projects are delivered on time and to budget.
• Promote DEPT products and services to clients.
• Escalate issues to senior management when needed.
• Collaborate to test creatives across client channels.

Skills

Multichannel marketing

Highly organized

Strategic thinking

Deadline management

Motivated to learn

Team player

Production knowledge

Excellent communication

Planning & organisation

Client & supplier relationships

Budget understanding

Job description

DEPT is a Growth Invention company at the intersection of technology and marketing. This hybrid Sydney role sits in our Global Studios team, developing emotive, conversion-focused ideas and campaigns for diverse clients.

The fixed-term contract runs until 17 December 2026, with a hybrid work model and exposure to high-profile brands. You will manage briefs, coordinate deadlines across campaigns, clarify client questions, distill feedback for design and copy teams, prioritise workloads, and