Strategic Change & Communications Lead

Exclaim IT

Brisbane

On-site

AUD 130,000 - 180,000

Full time

3 days ago

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Job summary

Exclaim IT is seeking a Principal Advisor (Change and Communications) to lead change management for a major ICT transformation. You will support stakeholders through organisational and tech change, ensuring adoption of new systems and ways of working.

You will develop change strategies, communication plans, training initiatives and business readiness activities to drive successful project delivery.

Qualifications

Experience designing and implementing change initiatives for ICT modernisation.
Proven ability to engage stakeholders across levels, including senior leadership.
Track record in delivering training and support to enable adoption of new systems.
Ability to lead change management documentation and communications.
Proven capability to manage competing priorities in complex projects.

Responsibilities

Lead and coordinate change management activities across the project lifecycle.
Develop and implement change responses for transitions to new processes and systems.
Engage with leaders and end users to support adoption of change.
Develop targeted communication strategies across multiple channels.
Lead creation of change management documents, presentations and training materials.
Design and coordinate training to build knowledge and confidence.
Assess business readiness for change and upcoming releases.
Monitor effectiveness of initiatives and recommend improvements.
Provide coaching and ongoing support to stakeholders.
Support go-live and post-implementation adoption activities.