Strategic Change Analyst – National Digital Transformation

Chandler Macleod Group; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

The Agency, a national government organisation delivering major digital transformation initiatives across Australia, seeks a Business Change Analyst in Brisbane. The role focuses on helping stakeholders understand, prepare for, and adopt new systems, processes, and ways of working within a fast-paced team.

Reporting to the National Program Delivery team, the Change Analyst will provide analysis, coordination, and support for change management activities to ensure successful implementation and

Qualifications

• Experience within government, healthcare, or large-scale transformation environments.
• Qualifications or certifications in Change Management, Project Management, Business Analysis, Agile, PRINCE2, Prosci, PMP, Scrum, or related disciplines.
• Experience supporting technology or system implementation projects.
• Understanding of change management methodologies, stakeholder readiness, and adoption principles.
• Experience supporting change management, project delivery, business improvement, or digital transformation initiatives.
• Strong stakeholder engagement and relationship management skills.
• Experience analysing data, stakeholder feedback, and business information to support decision‑making.
• Strong written and verbal communication skills.
• Experience preparing reports, presentations, briefing papers, and stakeholder communications.
• Strong organisational and coordination skills with the ability to manage competing priorities.
• Ability to build effective working relationships with internal and external stakeholders.
• Strong attention to detail and problem-solving capability.
• Baseline Security Clearance Required

Responsibilities

• Conduct change impact assessments to understand stakeholders and processes.
• Identify and analyse stakeholder groups, needs, and adoption barriers.
• Support planning and delivery of change management across projects.
• Coordinate stakeholder engagement and communications.
• Gather and analyse feedback, data, and insights for decision-making.
• Monitor stakeholder readiness and adoption outcomes.
• Track and report project progress, risks, issues, and change activities.
• Identify and escalate implementation risks and barriers to adoption.
• Prepare reports, briefings, and stakeholder communications.
• Work closely with project teams to support implementation and transition.

Skills

Change management

Project management

Business analysis

Agile

PRINCE2

PMP

Scrum

Stakeholder engagement

Data analysis

Communication

Education

Certification in Change Management

Project Management Certification

Business Analysis Certification

Agile Certification

PRINCE2 Certification

Prosci

PMP Certification

Scrum Certification

Job description

The Agency, a national government organisation delivering major digital transformation initiatives across Australia, seeks a Business Change Analyst in Brisbane. The role focuses on helping stakeholders understand, prepare for, and adopt new systems, processes, and ways of working within a fast-paced team.

Reporting to the National Program Delivery team, the Change Analyst will provide analysis, coordination, and support for change management activities to ensure successful implementation and