Strategic Business Development & Aftermarket Lead

Ingersoll-Rand plc; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Ingersoll Rand plc is seeking a proactive Business Development professional to identify and win new aftermarket service opportunities in Australia, with 70% focus on new business and 30% on account management. You will sign service contracts, expand the customer base, and drive satisfaction while maintaining ISO 9001 quality standards.

The role emphasizes building strong relationships with key accounts, traveling as required, and delivering weekly performance reports to management.

Qualifications

• Demonstrated verbal and written communication skills.
• Ability to meet deadlines and organise work priorities.
• Willingness to travel as required.
• Prior experience in a business development role with a hunter mentality.
• Demonstrated analytical skills.
• Focused on achieving agreed targets.
• Demonstrated ability to undertake research and make contact with new prospective clients.
• Highly developed organisational skills.
• Self-starter, able to work under time constraints, detail-oriented.

Responsibilities

• Identify market possibilities for new aftermarket products, developing these and extending the market for established products.
• Sign service contracts with new customers and key accounts and convert existing customers onto long term service and maintenance plans.
• Establish Voice of Customer orientated surveys to drive customer satisfaction and retention.
• Identify key accounts and targets and ensure effective account management of the customers’ business & proactive targeting for additional service work in conjunction with the local service managers.
• Maintain knowledge of day to day market development and accurately assess and evaluate new business opportunities.
• Provide support to Customer Service Manager, Sales Specialists, Internal Personnel and External Customers.
• Produce weekly /monthly reports to management.

Skills

Verbal and written comm.

Hunter mindset

Time management

Self-starter

Travel readiness

Tools

SAP

Excel

Word

PowerPoint

Databases

Job description

Ingersoll Rand plc is seeking a proactive Business Development professional to identify and win new aftermarket service opportunities in Australia, with 70% focus on new business and 30% on account management. You will sign service contracts, expand the customer base, and drive satisfaction while maintaining ISO 9001 quality standards.

The role emphasizes building strong relationships with key accounts, traveling as required, and delivering weekly performance reports to management.