Strategic Business Analyst - Digital Transformation & CRM

Elysium Digital; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Elysium Digital in Brisbane seeks experienced Business Analysts to support digital transformation across enterprise environments. You will bridge business and technology teams, drive stakeholder engagement, and contribute to complex transformation programs.

Contract opportunities with interviews in late Nov/Dec for a January start; you will be involved in data migration planning, process mapping, and CRM modernisation initiatives.

Qualifications

• Experienced in business analysis for large-scale enterprise or government environments.
• CRM solutions experience including data migration and integration work.
• Ability to elicit, document, and manage business requirements with stakeholders.

Responsibilities

• Elicit, analyse, and document business and functional requirements.
• Facilitate workshops with business and technical stakeholders.
• Support digital transformation and process improvement initiatives.
• Analyse current and future-state processes and identify optimisation opportunities.
• Develop user stories, business requirements, process maps, and functional specs.
• Support CRM implementation, enhancement, and modernisation programs.
• Perform data analysis, data mapping, and data reconciliation activities.
• Assist with data migration planning, validation, and testing activities.
• Collaborate with project managers, architects, developers, and stakeholders to ensure successful delivery.

Skills

Stakeholder management

Requirements elicitation

Process modelling

Workshop facilitation

Education

BABOK / CBAP / CCBA Certification

Tools

Salesforce

CRM platforms

Job description

Elysium Digital in Brisbane seeks experienced Business Analysts to support digital transformation across enterprise environments. You will bridge business and technology teams, drive stakeholder engagement, and contribute to complex transformation programs.

Contract opportunities with interviews in late Nov/Dec for a January start; you will be involved in data migration planning, process mapping, and CRM modernisation initiatives.