Business Analyst - Digital Transformation - Expression of Interest

Elysium Digital; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Elysium Digital in Brisbane seeks experienced Business Analysts to support digital transformation across enterprise environments. You will bridge business and technology teams, drive stakeholder engagement, and contribute to complex transformation programs.

Contract opportunities with interviews in late Nov/Dec for a January start; you will be involved in data migration planning, process mapping, and CRM modernisation initiatives.

Qualifications

• Experienced in business analysis for large-scale enterprise or government environments.
• CRM solutions experience including data migration and integration work.
• Ability to elicit, document, and manage business requirements with stakeholders.

Responsibilities

• Elicit, analyse, and document business and functional requirements.
• Facilitate workshops with business and technical stakeholders.
• Support digital transformation and process improvement initiatives.
• Analyse current and future-state processes and identify optimisation opportunities.
• Develop user stories, business requirements, process maps, and functional specs.
• Support CRM implementation, enhancement, and modernisation programs.
• Perform data analysis, data mapping, and data reconciliation activities.
• Assist with data migration planning, validation, and testing activities.
• Collaborate with project managers, architects, developers, and stakeholders to ensure successful delivery.

Skills

Stakeholder management

Requirements elicitation

Process modelling

Workshop facilitation

Education

BABOK / CBAP / CCBA Certification

Tools

Salesforce

CRM platforms

Job description

We are seeking expressions of interest from experienced Business Analysts to support upcoming digital transformation and business improvement initiatives across a range of enterprise environments.

We're interested in speaking with professionals who can bridge the gap between business and technology teams, drive stakeholder engagement, and contribute to the successful delivery of complex transformation programs.

Contract opportunities and interviews to commence late November and early December for a January start

Key Responsibilities

• Elicit, analyse, and document business and functional requirements.
• Facilitate workshops with business and technical stakeholders.
• Support digital transformation and business process improvement initiatives.
• Analyse current and future-state processes and identify opportunities for optimisation.
• Develop user stories, business requirements, process maps, and functional specifications.
• Support CRM implementation, enhancement, and modernisation programs.
• Perform data analysis, data mapping, and data reconciliation activities.
• Assist with data migration planning, validation, and testing activities.
• Collaborate with project managers, architects, developers, and business stakeholders to ensure successful solution delivery.
• Support testing, change management, and business readiness activities where required.

Desired Skills & Experience

We are particularly interested in candidates with experience across:

Digital Transformation

• Process improvement and business optimisation
• Customer experience and service delivery initiatives
• Agile and hybrid project delivery environments
• Salesforce implementation, enhancement, or migration projects
• CRM modernisation initiatives
• Customer and stakeholder management platforms
• Requirements gathering for CRM solutions
• User acceptance testing and business readiness activities

Data & Migration Activities

• Data mapping and transformation analysis
• Data quality assessment and remediation
• Data reconciliation and validation
• Data migration planning and execution support
• Reporting and analytical skills

Business Analysis

• Requirements elicitation and documentation
• User story development
• Business process modelling
• Workshop facilitation
• Stakeholder engagement and management
• Gap analysis and solution evaluation

Preferred Experience

• Experience working within large-scale enterprise or government environments.
• Exposure to complex system implementation or transformation programs.
• Experience working alongside architecture, development, data, and delivery teams.
• Familiarity with Agile, Scrum, Waterfall, or hybrid delivery methodologies.
• Relevant certifications such as BABOK, CBAP, CCBA, AgileBA, or similar are advantageous.