Strategic Administrative & HR Support Officer

Queensland Ambulance Service; Caloundra; On-site; AUD 42,000 - 54,000; Full time

Job summary

Queensland Ambulance Service in Caloundra seeks a Support Officer to provide efficient administrative support to the Business Support Officer and regional office. You will respond to enquiries from internal and external clients, manage records, and assist with financial and human resource processing activities.

You will help with strategic and operational planning and contribute to implementing processes to ensure the region operates smoothly.

Qualifications

• Experience delivering professional administrative services, including financial and HR management processes.
• Strong attention to detail with the ability to plan and prioritise tasks to meet deadlines.
• Excellent communication, negotiation, consultation and collaboration with internal/external stakeholders.
• Motivated, energetic, proactive and focused on high-quality customer service.

Responsibilities

• Respond to enquiries from internal and external clients.
• Undertake record management duties.
• Provide support with financial and human resource management processing activities.
• Assist management with strategic and operational planning and implementation of processes.

Skills

Attention to detail

Planning and prioritisation

Communication skills

Customer service

Team collaboration

Ethical workplace

HR/Financial processes

Job description

Queensland Ambulance Service in Caloundra seeks a Support Officer to provide efficient administrative support to the Business Support Officer and regional office. You will respond to enquiries from internal and external clients, manage records, and assist with financial and human resource processing activities.

You will help with strategic and operational planning and contribute to implementing processes to ensure the region operates smoothly.