Administration Officer

Queensland Ambulance Service; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

Queensland Ambulance Service – Spring Hill QLD is seeking an Administration Officer to support the regional office with a range of administrative duties. You will respond to enquiries, maintain databases, and assist with financial and HR processing activities to ensure smooth operations.

The ideal candidate will have strong administrative skills, be able to identify and resolve issues, and build effective relationships with stakeholders while delivering high-quality customer service.

Qualifications

• High level administrative skills with experience in support roles.
• Ability to analyse and resolve issues in administrative systems and processes.
• Understanding of the structure, functions and services of the QAS (or ability to rapidly learn).
• Strong communication and interpersonal skills with internal and external stakeholders.

Responsibilities

• Provide a range of administrative support to the regional office.
• Respond to enquiries from internal and external clients.
• Maintain databases and assist with financial and HR processing activities.

Skills

Administrative support

Problem solving

Stakeholder management

Attention to detail

Customer service

Team collaboration

Job description

Queensland Ambulance Service – Spring Hill QLD

Join us and be part of a team that supports the delivery of high-quality ambulance services to the Queensland Community

As an Administration Officer, you’ll provide a range of administrative support to the regional office such as responding to enquiries from internal and external clients, maintaining databases and assisting with financial and human resource management processing activities.

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

• Demonstrated high level administrative skills with previous experience in administrative support roles, including the ability to identify, analyse and resolve issues relating to administrative systems and processes through the application of innovative solutions.
• Demonstrated understanding, or the ability to rapidly acquire an understanding of the structure, functions and services of the QAS.
• Well-developed communication and interpersonal skills and the proven ability to build and maintain positive, productive relationships with internal and external stakeholders.
• Demonstrated high level attention to detail and the ability to plan and prioritise tasks to achieve required outcomes and meet deadlines.
• A highly motivated and proactive approach to work and a proven commitment to the provision of high-quality customer service.
• Proven ability to work effectively both independently and as part of a collaborative team.

Applications to remain current for 12 months.