Strategic Account Manager – Telco & Colocation

BAI Communications; North Sydney; Presencial; AUD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work options

Professional development (LinkedIn)

Descripción de la vacante

BAI Communications is seeking an Account Manager with Telco sales or colocation/infrastructure experience to manage and grow strategic customers across telecommunications and related services.

You will work with carriers, enterprises and government bodies to identify opportunities, negotiate contracts and deliver commercial outcomes, while ensuring strong stakeholder relationships and revenue growth.

Formación

• Experience in Account Management, Business Development, Customer Success or Sales in telecoms, network infrastructure, colocation or critical communications environments.
• Proven track record of growing revenue within strategic accounts.
• Strong negotiation and proposal development skills for renewals and contracts.
• Understanding of telecom networks, connectivity solutions and carrier environments.
• Experience with enterprise, government, utility or critical infrastructure customers.
• Ability to translate customer needs into practical commercial and technical solutions.
• Excellent stakeholder management and cross-functional collaboration.
• Experience managing sales pipelines, forecasting and CRM activity (Salesforce).
• Strong communication, presentation and relationship-building capabilities.

Responsabilidades

• Manage and grow a portfolio of strategic customers across telecommunications and infrastructure.
• Lead new site applications, upgrades, renewals, licence variations and access requests.
• Build relationships with customer stakeholders at operational and management levels.
• Prepare, present and negotiate commercial proposals.
• Identify opportunities to expand services and increase revenue within existing accounts.
• Monitor pipeline activity and revenue outcomes; provide regular reporting and insights.
• Resolve customer issues in partnership with internal teams.
• Maintain accurate customer and pipeline data in Salesforce.
• Support growth initiatives and improve customer lifecycle processes.
• Stay informed on telecom infrastructure trends and market opportunities.

Conocimientos

Account management

Negotiation

Stakeholder management

Communication

Presentation

Relationship building

Sales forecasting

CRM experience

Educación

Tertiary qualification in Business/Telecommunications/Technology

Herramientas

Salesforce

Descripción del empleo

BAI Communications is seeking an Account Manager with Telco sales or colocation/infrastructure experience to manage and grow strategic customers across telecommunications and related services.

You will work with carriers, enterprises and government bodies to identify opportunities, negotiate contracts and deliver commercial outcomes, while ensuring strong stakeholder relationships and revenue growth.