Strategic Account Manager – Branding & Digital Display

Sharp and Carter; Melbourne; Presencial; AUD 85 000 - 120 000; Tempo integral

Resumo da oferta

Sharp and Carter is seeking an Account Manager in Melbourne to manage a portfolio of retail and QSR accounts, acting as a trusted advisor and primary contact across branding, signage and digital display solutions.

You will nurture relationships with multi-site brands, identify growth opportunities, and deliver outstanding service from design through to installation and support. Travel to customer sites will be regular.

Qualificações

• Proven experience in Account Management or client relationship roles within a B2B environment.
• Track record of growing existing accounts through consultative, relationship-led approaches.
• Strong commercial acumen to identify and convert growth opportunities.

Responsabilidades

• Manage and develop an established portfolio of retail and QSR customer accounts.
• Act as the primary contact ensuring exceptional service and stakeholder engagement.
• Build long-term relationships with key decision makers across operations, marketing, procurement and franchise networks.
• Conduct regular meetings and site visits to understand needs and identify growth opportunities.
• Drive account expansion through cross-selling and upselling across branding, signage and digital solutions.
• Coordinate project delivery from enquiry to installation and post-project support.
• Collaborate with internal teams to ensure successful project execution.
• Prepare proposals, quotations and commercial recommendations aligned to objectives.
• Maintain accurate records, account plans, forecasts and sales pipeline.
• Monitor account performance and revenue growth opportunities.
• Resolve issues promptly and professionally.

Conhecimentos

Account Management

Business Development

Client Relationships

Stakeholder Management

Project Coordination

Sales Pipeline

Cross-selling

Communication

Travel

Digital Signage

Descrição da oferta de emprego

Sharp and Carter is seeking an Account Manager in Melbourne to manage a portfolio of retail and QSR accounts, acting as a trusted advisor and primary contact across branding, signage and digital display solutions.

You will nurture relationships with multi-site brands, identify growth opportunities, and deliver outstanding service from design through to installation and support. Travel to customer sites will be regular.