Strategic Account Manager - AI & Digital Transformation

Fusion5

Sydney

On-site

AUD 110,000 - 150,000

Full time

8 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Fusion5 is seeking a dynamic Account Manager to lead strategic relationships with a portfolio of clients and drive cross-sell across our ERP, CRM, CPM, and HCM capabilities. You will own executive relationships and develop Territory Plans to expand Fusion5’s footprint, identifying growth opportunities and delivering transformational outcomes.

You will collaborate with internal teams to provide tailored solutions, manage projects end-to-end, and ensure exceptional customer outcomes through

Qualifications

3+ years in account management or solution selling in SI/consulting environments.
Proven track record of year-on-year account growth through cross-sell.
Experience selling Business Applications (ERP, CRM, CPM, HCM), preferably Microsoft.

Responsibilities

Own and map senior stakeholder relationships across customers and build strong executive connections.
Develop and execute Territory Plans to retain and expand Fusion5’s footprint within key accounts.
Identify and pursue new business opportunities, driving revenue growth and profitability.
Exceed sales targets while capitalising on cross-sell opportunities.
Collaborate with internal teams to deliver transformational solutions tailored to client needs.
Serve as the escalation point for major customer issues, ensuring swift and positive resolutions.
Present customers with value and insights, challenging them to achieve their goals.
Oversee project delivery and ensure client satisfaction throughout the engagement lifecycle.
Run a tight commercial operation with accurate forecasting, pipeline hygiene, and CRM records