Strata Loss Adjuster — Training & Growth Path

Offres d’emploi Crawford - Mondiales; Adelaide; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Car allowance

Company laptop

Phone

Annual bonus

Job summary

Crawford is seeking a Strata Loss Adjuster to support owners and communities after property damage. You will manage claims from initial assessment through to resolution, applying practical judgement and strong customer service.

No formal loss adjusting qualification is required at the start; the role includes structured training, mentoring and a clear development pathway to more senior or specialist positions.

Qualifications

• Experience in property and/or strata claims management, construction or insurance environments.
• Strong communication and stakeholder management skills.
• Customer-focused approach and commitment to positive outcomes.
• Ability to work independently while collaborating with a team.
• Current driver's licence.
• Motivation to learn and grow within the loss adjusting profession.
• Loss adjusting or claims management experience, trade or building qualifications, or strata industry experience are desirable.

Responsibilities

• Manage property and strata claims from assessment through to resolution.
• Conduct site inspections and assess the cause and extent of damage.
• Coordinate trades, technical specialists and service providers.
• Communicate with owners, strata managers, insurers and contractors.
• Prepare clear reports and accurate claim documentation.
• Manage competing priorities and progress claims in a timely manner.
• Deliver practical, customer-focused outcomes.

Skills

Property and strata claims management

Strong communication

Stakeholder management

Customer-focused

Independent with teamwork

Driver's license

Job description

Crawford is seeking a Strata Loss Adjuster to support owners and communities after property damage. You will manage claims from initial assessment through to resolution, applying practical judgement and strong customer service.

No formal loss adjusting qualification is required at the start; the role includes structured training, mentoring and a clear development pathway to more senior or specialist positions.