Stores Sales Manager

Davidson; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Base salary with incentives

Sales training and development

Leadership support from management

Store autonomy and decision-making

Job summary

Sleepy's in Sydney seeks a sales-driven Store Manager to lead from the floor, coach a high-performing team and deliver strong sales outcomes. You will build product knowledge, engage customers with consultative selling and champion a store culture focused on exceptional service.

Reporting to leadership, you will own merchandising, store presentation and the customer experience while developing others and driving the business in a dynamic retail environment.

Qualifications

• Active store leadership with hands-on selling
• Ability to coach and develop sales teams
• Strong product knowledge and customer education
• Proven track record in achieving sales targets

Responsibilities

• Lead from the floor and personally contribute to sales
• Coach and develop your team through real customer interactions
• Build exceptional product knowledge and create sleep experts
• Drive sales, conversion, margin and customer experience
• Create a positive, team-first culture and owned store presentation
• Identify opportunities to continually improve the customer journey
• Build relationships within the local community to generate new opportunities

Skills

Store leadership

Sales excellence

Coaching teams

Customer rapport

Tools

POS systems

Job description

Lead the store. Develop the team. Help customers sleep better.

Sleepy's is one of Australia's most respected specialist bedding retailers, built on trust, expertise and a genuinely different approach to customer service. Davidson is proudly partnering with Sleepy's to appoint a sales-driven Store Manager who loves being on the floor, developing people and delivering results.

About the role

This is not a back-office management role. You'll be an active salesperson who leads by example - building rapport, asking great questions and understanding what the customer really needs before recommending a solution. You'll also coach your team to do the same. You will:

• Lead from the floor and personally contribute to sales.
• Coach and develop your team through real customer interactions.
• Build exceptional product knowledge and create genuine sleep experts.
• Drive sales, conversion, margin and customer experience.
• Create a positive, team-first culture where success is shared.
• Take ownership of store presentation, merchandising and performance.
• Identify opportunities to continually improve the customer journey.
• Build relationships within the local community to generate new opportunities.

About you

Above everything else, you genuinely enjoy selling. You're commercially hungry but humble, naturally curious about people and confident asking questions to uncover what a customer really needs. You're also:

• An authentic relationship builder who earns trust quickly.
• Confident asking for the sale without being pushy.
• A hands-on leader who coaches by example.
• Energised by targets, improvement and developing others.
• Team-focused rather than individually competitive.
• Curious, adaptable and always looking to learn.
• Resilient enough to reset quickly after a missed sale and focus on the next customer.

Your background could be in bedding, furniture, jewellery, automotive, real estate, health, wellness, premium retail or another consultative sales environment. We can teach you mattresses and sleep products. What we're looking for is the sales instinct, curiosity, empathy and leadership capability that are much harder to teach.

What's on offer

• Strong base salary plus attractive incentive opportunity.
• Specialist training in sales, leadership, products and sleep health.
• Support from an accessible and genuinely invested leadership team.
• The autonomy to lead and improve your store.
• Career development within a growing national retailer.
• The opportunity to sell something that genuinely improves people's lives.

At Sleepy's, we're not simply selling someone a bed. We're helping them buy a better night's sleep. If you're a strong salesperson who loves developing people and wants to lead from the front, we want to hear from you.