Store Warehouse Associate (Part-Time) – Growth & 25% Discount

Freedom; Gold Coast City; On-site; AUD 48,000 - 56,000; Full time

Job summary

Fieldpiece is seeking a Customer Service & Warehouse Associate for our Brendale warehouse. The role focuses on delivering excellent customer service and handling about 10 hours/week of warehouse tasks, including receiving, organizing, picking, packing, and shipping products.

You will be onsite daily, 8:00am–4:00pm, with a chance to grow into sales or operations roles. A background in logistics and strong communication help you succeed in this hybrid setup.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• At least 1 year in customer service within warehousing or distribution.
• Experience with inventory management and warehouse operations.
• Strong verbal and written communication; detail-oriented.
• Ability to lift up to 50 lbs and work safely in a warehouse.

Responsibilities

• Provide prompt customer service via phone, email, or in person.
• Receive, stock, organize, pick, pack, and ship products.
• Maintain inventory accuracy and report discrepancies.
• Use company software to track orders and inventory.
• Support continuous improvement in service and warehouse ops.

Skills

Customer service

Inventory management

Warehouse operations

Order picking/packing

Shipping/receiving

Data entry

Communication

Teamwork

Education

High school diploma

Associate degree in business/logistics

Tools

Warehouse software

ERP systems

Job description

**To qualify - you MUST live in the Brisbane area and have full rights to work in Australia**

Fieldpiece is hiring a Customer Service & Warehouse Associate for a new warehouse in Brendale. This is a unique role where you'll spend most of your day providing exceptional customer service and about 10 hours/week receiving, organizing, picking, packing, and shipping products. This role involves handling customer inquiries, processing orders, maintaining inventory accuracy, resolving shipping or payment issues, and following up with customers on orders. This is a great opportunity for someone that wants to develop into a sales or operations role. If you're mechanically minded, you may also test and/or conduct easy repairs.

Fieldpiece is a privately held US company that is investing in significant growth in the Australian marketplace. We've been developing and delivering rugged, professional-grade, and feature-rich tools and testing instruments to HVACR technicians since 1990. HVACR pros trust us to help them do their jobs better, faster, and easier with tools like spanning meters, manifolds, leak detectors, scales, and more.

This position requires being onsite every day from 8:00am-4:00pm in our Brendale location.

• Respond promptly and professionally to customer inquiries via phone, email, or in-person, ensuring a high level of customer satisfaction.
• Receive, stock, and organize products within the warehouse.
• Pack, label, and ship orders.
• Conduct regular inventory audits to maintain accuracy and report discrepancies to management.
• Maintain a clean and organized warehouse environment, adhering to safety standards and protocols.
• Utilize company software and systems to track orders, inventory levels, and customer interactions.
• Contribute to continuous improvement initiatives to enhance customer service and warehouse operations.

• High school diploma or equivalent required; an associate degree in business, logistics, or a related field is preferred.
• One year of customer service experience preferably within a warehouse or distribution environment.
• Experience with inventory management and warehouse operations as well as picking, packing and shipping products.
• Excellent communication skills, both verbal and written, with a strong ability to interact effectively with customers and team members.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Comfortable using technology to enhance job performance.
• Ability to lift and move heavy items, up to 50 lbs, as part of regular warehouse duties.
• Demonstrated problem-solving skills and the ability to handle customer inquiries and complaints with professionalism and efficiency.
• Attention to detail and accuracy in data entry and inventory management.
• Ability to work independently and as part of a team, with a proactive approach to tasks and a commitment to continuous improvement.

Remote (South Africa) | Supporting an International Company

Monday – Friday, 06:00 – 14:00 SAST | Full-Time

Step into a high-reward remote role delivering premium international solar solutions to Australian clients!

You will own the end-to-end