Retail Assistant Manager - Team Leader & Store Ops

Otr Group; Shire Of Meekatharra; On-site; AUD 60,000 - 75,000; Full time

Job summary

OTR Group is seeking an Assistant Manager for our Reddy Express store, responsible for day-to-day operations, team leadership, rostering, stock management, and reporting. You will ensure exceptional customer service and compliance with health and safety policies while developing and coaching staff.

Successful candidates will have leadership experience in retail/hospitality, strong communication skills, and a passion for developing others in a fast-paced environment.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and interpersonal skills.
• Proven ability to train and develop staff.
• Customer service excellence and coaching capabilities.
• Ability to adapt to change and manage competing priorities.
• Strong attention to detail and teamwork-driven mindset.

Responsibilities

• Support day-to-day store operations.
• Deliver exceptional customer service and supervise staff.
• Lead team training and development initiatives.
• Assist with rostering and stock management.
• Prepare reports and monitor store performance.
• Adhere to health and safety policies and procedures.

Skills

Leadership

Customer Service

Communication

Training & Development

Attention to Detail

Teamwork

Job description

OTR Group is seeking an Assistant Manager for our Reddy Express store, responsible for day-to-day operations, team leadership, rostering, stock management, and reporting. You will ensure exceptional customer service and compliance with health and safety policies while developing and coaching staff.

Successful candidates will have leadership experience in retail/hospitality, strong communication skills, and a passion for developing others in a fast-paced environment.