Store Support Lead: Customer Service & Operations

Bernardi Group; Richmond; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Ongoing training and upskilling

Supportive team environment

Competitive working conditions

Job summary

Bernardi Group in Richmond is looking for a Store Support Lead to assist the Store Manager in delivering excellent customer service. You will oversee front-end operations, train staff, and ensure store cleanliness and safety.

The ideal candidate has strong communication skills, recent relevant experience, and a dedication to customer service excellence, contributing to the management team of Ten Tops.

Qualifications

• Recent relevant work experience is highly preferred.
• Ability to manage staff and operations effectively.
• Strong focus on delivering customer service excellence.

Responsibilities

• Assist Store Manager in overseeing front-end operations.
• Ensure customer service assistants engage with customers.
• Lead training and development for team members.

Skills

Customer service excellence

Multi-tasking abilities

Strong communication skills

Numeracy skills

Job description

Bernardi Group in Richmond is looking for a Store Support Lead to assist the Store Manager in delivering excellent customer service. You will oversee front-end operations, train staff, and ensure store cleanliness and safety.

The ideal candidate has strong communication skills, recent relevant experience, and a dedication to customer service excellence, contributing to the management team of Ten Tops.