Store Manager — Wine Bar & Bottle Shop

Good Pair Days; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff pricing on inventory

Wine education on us

Job summary

Good Pair Days is seeking a hands-on Venue Manager to lead every service on Crown St, set the standard for guest experience, and be accountable for trading numbers across bar and bottle shop. You’ll roster, order, stock, and ensure compliance while reading daily numbers and guiding the team on the floor.

You’ll manage a floor and kitchen team, work evenings and weekends at our Surry Hills store, and bring strong leadership with a focus on guest satisfaction and team development.

Qualifications

• Experience leading a venue such as a small bar, restaurant or bottle shop with a bar attached.
• Accountability for a P&L or a large portion of it.
• Ability to read a roster against revenue and adjust accordingly.
• Comfort running lean, keeping a tight roster while keeping the team busy.
• Knowledge of COGS, wastage and labour percentage.
• Lead from the floor, greet guests, pour and sell with the team.
• Experience hiring and training staff and handling difficult conversations.
• Current NSW RSA and licensing/compliance knowledge.
• Happy to work evenings and weekends.
• Wine knowledge is a bonus, not the sole focus.

Responsibilities

• Lead every service and set the standard for guest experience.
• Manage rosters, ordering, stock, and compliance.
• Roster tightly to trade needs and avoid overstaffing.
• Monitor labour as a percentage of revenue weekly.
• Know margins across bottle shop vs bar, wine vs food.
• Run tight stock control, ordering to par, reduce wastage.
• Protect revenue through take-away bottles, events and workshops.
• Read daily numbers and act within the week.
• Build a team that identifies and greets members and first-time guests.
• Own trading numbers including walk-in conversion, email sign-ups, repeat visits, and sales across bar and bottle shop.
• Line manage the floor and kitchen team.
• Work evenings and weekends when Crown St comes alive.

Skills

Venue leadership

P&L accountability

Roster management

Labour management

COGS & wastage

Floor leadership

Hiring & training

NSW RSA licensing

Evenings & weekends

Wine knowledge bonus

Job description

This is the person who runs the room and owns the result. You'll lead every service, set the standard for how guests are looked after, and be accountable for what the store makes. Rosters, ordering, stock, compliance, open and close. But in a venue this size the manager isn't in an office, they're on the floor greeting people, reading the room and showing the team how it's done.

Key responsibilities

• Lead every service and set the standard for how guests are looked after
• Manage rosters, ordering, stock, and compliance
• Roster tight to the trade rather than to habit, knowing what different days actually need
• Monitor labour as a percentage of revenue weekly
• Know where the margin is across bottle shop versus bar, wine versus food
• Run tight on stock, ordering to par, managing wastage and breakage
• Protect revenue through takeaway bottles, events and workshops
• Read daily numbers and act in the same week
• Build a team that can identify and treat members and first-time guests appropriately
• Own trading numbers including walk-in conversion, email sign-ups, repeat visits, and sales across bar and bottle shop
• Line manage the floor and kitchen team
• Work evenings and weekends when Crown St comes alive

About you

• You've managed a venue before, such as a small bar, restaurant, or bottle shop with a bar attached, where you were properly in charge
• You've been accountable for a P&L, or a big chunk of one
• You can read a roster against a revenue line and say what should change
• You're comfortable running lean and can hold a roster tight while keeping a team properly busy without tipping into pressure
• You know your COGS, wastage and labour percentage without having to look them up
• You lead from the floor, pouring, greeting and selling alongside your team
• You're good with people: hiring, training, and having difficult conversations early
• Current RSA and across licensing and compliance for a NSW venue
• You're happy working evenings and weekends
• Wine knowledge is a bonus, not the point

About us

Good Pair Days has spent the last decade taking the pretension and confusion out of wine, matching bottles to what people actually like instead of telling them what they should like. In October 2025 we opened our first physical store on Crown St in Surry Hills, part wine bar and part bottle shop. Getting this one right and profitable is what earns us the next one.

Staff pricing on everything we stock

Wine education on us

A prime Surry Hills location and a team that talks about wine all day