Store Manager - Traralgon

Dusk; Traralgon; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team member discount across fragrance,

Store bonus program

Recognition program

Employee Assistance Program (EAP)

Leadership development and progression

Job summary

Dusk is seeking a Store Manager in Victoria, Australia to lead a passionate team and deliver exceptional customer experiences in-store. You will drive sales, elevate store presentation, and foster a culture of trust and growth.

This hands-on, people-first role shapes culture and outcomes through coaching, clear communication, and strong leadership. You will manage rostering, stock, and merchandising while bringing the dusk brand and values to life every day.

Qualifications

• Must have proven experience in retail management.
• Demonstrated ability to lead high-performing, high-trust teams.
• Strong focus on customer experience and store presentation.

Responsibilities

• Lead and inspire the store team to deliver warm, welcoming customer experiences.
• Drive performance across customer experience, sales, and store presentation.
• Create a team culture grounded in trust, fun, and company values.
• Oversee day-to-day operations including rostering, stock management and visual merchandising.
• Coach, develop and grow the team through clear communication and feedback.
• Bring the dusk brand, products and values to life in-store daily.

Skills

Retail leadership

Team management

Customer experience

Coaching & development

Job description

Job Description

Role Overview As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands‑on, people‑first leadership role where your influence shapes everything from team culture to customer experience.

What You’ll Do

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
• Drive performance across the customer experience, store sales, and store presentation
• Create a team culture grounded in trust, fun, and our values
• Lead day-to-day operations including rostering, stock management and visual merchandising
• Coach, develop, and grow your team through clear communication and meaningful feedback
• Bring our brand, products and values to life in-store - every day

About You

• A confident and values-led leader with proven experience in retail management
• Committed to creating a high-performing, high-trust team environment
• Motivated by meaningful connection and customer experience - not just transactions
• Calm, focused and ready to solve challenges with clarity and care
• Organised, outcomes-driven, and energised by the fast pace of retail

What You’ll Love

• A generous team member discount across our full range of fragrance, décor and gifting
• Monthly store bonus program and performance-based incentives
• Recognition that feels real with shoutouts, milestones, and meaningful celebration
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Support to grow with leadership development, coaching and progression opportunities
• Find your moment with dusk

This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable. If you’re ready to take the next step in your leadership journey, we’d love to meet you.