Store Manager - Hurstville

Dusk Group; Georges River; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team discount

Monthly bonus

Recognition program

EAP access

Leadership development

Job summary

Dusk Group is seeking a Store Manager to lead a passionate store team, foster a high-trust environment and deliver exceptional customer experiences. You’ll influence culture, coaching, and daily operations to ensure strong performance and brand representation in-store.

This hands-on, people-first leadership role rewards performance with incentives and development opportunities, plus a generous team discount across fragrance, décor and gifting.

Qualifications

• Proven retail management experience with a values-led leadership style.
• Strong team leadership, coaching and feedback abilities.
• Customer-focused mindset with a drive to deliver exceptional service.

Responsibilities

• Lead and inspire your team to create warm, welcoming customer experiences
• Drive performance across customer experience, store sales and visuals
• Develop a trust-based team culture and uphold company values
• Oversee day-to-day operations including rostering, stock management and merchandising
• Coach and grow the team through clear communication and feedback
• Bring the brand, products and values to life in-store daily

Job description

Role Overview

As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.

What You’ll Do

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
• Drive performance across the customer experience, store sales, and store presentation
• Create a team culture grounded in trust, fun, and our values
• Lead day-to-day operations including rostering, stock management and visual merchandising
• Coach, develop, and grow your team through clear communication and meaningful feedback
• Bring our brand, products and values to life in-store - every day

About You

• A confident and values-led leader with proven experience in retail management
• Committed to creating a high-performing, high-trust team environment
• Motivated by meaningful connection and customer experience - not just transactions
• Calm, focused and ready to solve challenges with clarity and care

Organised, outcomes-driven, and energised by the fast pace of retail

What You’ll Love

• A generous team member discount across our full range of fragrance, décor and gifting
• Monthly store bonus program and performance-based incentives
• Recognition that feels realwith shoutouts, milestones, and meaningful celebration
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Support to grow with leadership development, coaching and progression opportunities

Find your moment with dusk

This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable.
If you’re ready to take the next step in your leadership journey, we’d love to meet you.