Store Leader: Inspire Teams, Elevate Customer Experience

Dusk Group; Georges River; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team discount

Monthly bonus

Recognition program

EAP access

Leadership development

Job summary

Dusk Group is seeking a Store Manager to lead a passionate store team, foster a high-trust environment and deliver exceptional customer experiences. You’ll influence culture, coaching, and daily operations to ensure strong performance and brand representation in-store.

This hands-on, people-first leadership role rewards performance with incentives and development opportunities, plus a generous team discount across fragrance, décor and gifting.

Qualifications

• Proven retail management experience with a values-led leadership style.
• Strong team leadership, coaching and feedback abilities.
• Customer-focused mindset with a drive to deliver exceptional service.

Responsibilities

• Lead and inspire your team to create warm, welcoming customer experiences
• Drive performance across customer experience, store sales and visuals
• Develop a trust-based team culture and uphold company values
• Oversee day-to-day operations including rostering, stock management and merchandising
• Coach and grow the team through clear communication and feedback
• Bring the brand, products and values to life in-store daily

Job description

Dusk Group is seeking a Store Manager to lead a passionate store team, foster a high-trust environment and deliver exceptional customer experiences. You’ll influence culture, coaching, and daily operations to ensure strong performance and brand representation in-store.

This hands-on, people-first leadership role rewards performance with incentives and development opportunities, plus a generous team discount across fragrance, décor and gifting.