Store Manager: Operations, Training & Team Growth

Otr Group; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

OTR Group is seeking a Store Manager for the Reddy Express Carlton outlet in Sydney, NSW. You will lead day-to-day store operations, supervise customer service, and drive team performance.

The role requires strong leadership, communication, and a hands-on approach to inventory, rostering, and training, with emphasis on safety and customer satisfaction. Australian working rights and police clearance are required.

Qualifications

• Experience leading retail/hospitality teams.
• Strong communication and customer service focus.
• Ability to manage rostering and stock control.

Responsibilities

• Oversee day-to-day store operations at the Reddy Express Carlton location.
• Develop and train store staff to deliver exceptional service.
• Create and manage staff rosters to ensure adequate coverage.
• Monitor stock levels, ordering and reporting to ensure availability and accuracy.
• Uphold health and safety policies and procedures.

Skills

Leadership

Customer Service

Communication

Team Training

Rostering

Stock Management

Job description

OTR Group is seeking a Store Manager for the Reddy Express Carlton outlet in Sydney, NSW. You will lead day-to-day store operations, supervise customer service, and drive team performance.

The role requires strong leadership, communication, and a hands-on approach to inventory, rostering, and training, with emphasis on safety and customer satisfaction. Australian working rights and police clearance are required.