Store Manager - Melbourne Central

Sushi Sushi; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Sushi Sushi, Australia's largest sushi brand, is growing and seeking a Store Manager for our Melbourne Central store. You will lead and mentor a team of Sushi Artisans, ensuring world-class sushi and exceptional customer service for every guest.

Reporting to the State Manager, you will drive KPIs, manage stock, labour, and safety, and foster a culture of continuous improvement. This role offers training and advancement opportunities within our expanding network.

Qualifications

• Experience leading and motivating a team in a fast-paced hospitality setting.
• Strong communication and interpersonal skills with the ability to lead a diverse team.
• Passion for delivering exceptional customer experiences and high-quality product.

Responsibilities

• Lead and develop a team aligned to Sushi Sushi values.
• Create an environment delivering the ultimate customer experience each time.
• Drive sales growth by improving store presentation, product, and customer experience.
• Ensure the store produces high-quality sushi.
• Lead a safety-focused work environment for food and workplace safety.
• Manage stocktakes, COGS, and labour with a mindset of continuous improvement.

Skills

Leadership

Customer service

Team motivation

Communication

Hospitality experience

Food safety

Job description

Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we’re looking for a Store Manager to join the team.

We are currently looking for a Store Manager for our store in Melbourne Central!

We are seeking leaders with a passion for inspiring their team, delivering amazing customer service, and serving world-class sushi! Our people and our sushi are at the heart of the Sushi Sushi experience. Reporting to the State Manager, you will lead and mentor a team of Sushi Artisans committed to serving up the highest quality product and service for every single customer.

Store Manager - Key responsibilities:

• Lead and develop a team aligned to the Sushi Sushi values
• Create an environment where the team can deliver the ultimate customer experience, every single time
• Understand store KPIs and drive sales growth by proactively seeking out opportunities to improve the store’s presentation, product and customer experience
• Ensure the store continues to produce only the highest quality sushi
• Lead an environment committed to food safety and workplace safety
• Manage stocktakes, COGS and labour within your store, always striving for continuous improvement.

For this role you will need:

• A passion for sushi and the customer experience
• Minimum 1-2 years’ experience leading and motivating a team
• Strong hospitality experience in kitchens and customer service roles
• Great communication skills and an ability to lead a diverse range of employees
• Experience working in a fast-paced environment
• Experience in sushi production is preferred but not essential, a willingness to learn is a must
• Full working rights within Australia

This career opportunity has the potential to be a springboard to further growth and development. We pride ourselves on offering thorough training and support for all of our employees, and we have promoted numerous managers within our network to more senior roles, including area managers, head office training positions, and even store owners.

Feel free to tell us about your career aspirations when you submit your application as well as which position you are applying for.