Store Manager - Lead Sushi Artisans & Guest Experience

Sushi Sushi; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Sushi Sushi, Australia's largest sushi brand, is growing and seeking a Store Manager for our Melbourne Central store. You will lead and mentor a team of Sushi Artisans, ensuring world-class sushi and exceptional customer service for every guest.

Reporting to the State Manager, you will drive KPIs, manage stock, labour, and safety, and foster a culture of continuous improvement. This role offers training and advancement opportunities within our expanding network.

Qualifications

• Experience leading and motivating a team in a fast-paced hospitality setting.
• Strong communication and interpersonal skills with the ability to lead a diverse team.
• Passion for delivering exceptional customer experiences and high-quality product.

Responsibilities

• Lead and develop a team aligned to Sushi Sushi values.
• Create an environment delivering the ultimate customer experience each time.
• Drive sales growth by improving store presentation, product, and customer experience.
• Ensure the store produces high-quality sushi.
• Lead a safety-focused work environment for food and workplace safety.
• Manage stocktakes, COGS, and labour with a mindset of continuous improvement.

Skills

Leadership

Customer service

Team motivation

Communication

Hospitality experience

Food safety

Job description

Sushi Sushi, Australia's largest sushi brand, is growing and seeking a Store Manager for our Melbourne Central store. You will lead and mentor a team of Sushi Artisans, ensuring world-class sushi and exceptional customer service for every guest.

Reporting to the State Manager, you will drive KPIs, manage stock, labour, and safety, and foster a culture of continuous improvement. This role offers training and advancement opportunities within our expanding network.