Store Manager - LEGO Certified Store | Lead Sales & Experience

AG LEGO® Certified Stores; Broadway; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Discounts

Wellbeing

Parental Leave

Career Development

Bonus & Perks

Job summary

LEGO® Certified Stores Broadway is seeking a Store Manager to lead daily operations, drive sales, and deliver outstanding customer experiences in a vibrant LEGO environment.

You will manage inventory, merchandising, staff scheduling, and KPI performance while mentoring a team of retail professionals and upholding brand standards.

The role requires at least 3 years supervisory retail experience, a passion for LEGO, and a collaborative, fun culture that motivates teams and engages kids.

Qualifications

• Minimum 3 years of supervisory retail experience.
• Proven ability to lead a high-performing sales team.
• Passion for LEGO and creating engaging customer experiences.

Responsibilities

• Oversee daily store operations and financial performance.
• Lead and develop the store team with coaching and training.
• Manage inventory, merchandising, and stock control.
• Schedule staff and ensure peak coverage for busy periods.
• Drive customer loyalty through outstanding service and engagement.
• Analyse sales data and report on profitability and KPIs.
• Ensure compliance with policies, health and safety rules.
• Collaborate on online order fulfillment and in-store activations.

Skills

Leadership

Sales Experience

Customer Service

Inventory Management

Staff Scheduling

Merchandising

Job description

LEGO® Certified Stores Broadway is seeking a Store Manager to lead daily operations, drive sales, and deliver outstanding customer experiences in a vibrant LEGO environment.

You will manage inventory, merchandising, staff scheduling, and KPI performance while mentoring a team of retail professionals and upholding brand standards.

The role requires at least 3 years supervisory retail experience, a passion for LEGO, and a collaborative, fun culture that motivates teams and engages kids.