Full Time Sales Assistant | Pitt Street | AG LEGO Certified Stores

AG LEGO Certified Stores; Sydney; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Discounts across LEGO

Wellbeing support

Parental leave policy

Career development

Performance incentives

Job summary

AG LEGO® Certified Stores in Sydney is seeking a Full-time Sales Assistant to join the Pitt St LEGO Certified Store. You will support store management, ensure a fun customer experience, and help with opening/closing procedures.

This role requires 2–3 years in retail customer service, a passion for LEGO, and the ability to coach a small team while meeting KPI targets. Join our vibrant store team and contribute to engaging in-store activations.

Qualifications

• 2–3 years of customer service experience in a retail environment.
• Reflect professionalism while maintaining a fun, welcoming team culture and have a genuine passion for LEGO.
• Self-motivated, driven, results oriented with a track record of achieving KPI’s in retail.
• Ability to develop, inspire, and coach a small team and connect the team to the LEGO brand.

Responsibilities

• Provide operational support for store opening and closing routines, register functions and back-office procedures.
• Assist with online orders and execute in-store activations.
• Support inventory management including stock-takes and cycle counts.
• Help implement visual merchandising standards and store activations.
• Contribute to a positive, collaborative team environment and educate colleagues on product range.

Skills

Customer service

Team leadership

KPI driven

Tools

POS System

Job description

We are looking for a Full-time Sales Assistant to join our LEGO® Certified Store in Pitt St to create magic with the team!

Our LEGO® Certified Store in Pitt St is looking for a new energetic Full-Time Sales Assistant. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard to find product releases and amazing bricks in hands engagement opportunities. Designed in partnership with the LEGO® Group, this store is an integral part of our LEGO® Certified Store network and the home of LEGO® in Pitt St.

Your Role:

As a Full-time Sales Assistant, you will be providing support to the store management team to help achieve KPI results, deliver an excellent, fun customer experience in store, and cultivate an inclusive & collaborative team culture. You will act as a key holder and will be involved with open/closing store operations. This role is ideal for someone who is looking to take on extra responsibility than your average sales assistant.

Your Purpose:

• Provide operational support to the store management team by assisting with store opening and closing routines, register functions and back-office procedures.
• Work closely with the store management team to fulfill online orders and execute in-store activations.
• Support efficient inventory management including stock-takes & cycle counts.
• Support the implementation of visual merchandising standards and store activations.
• Help build a positive, collaborative team environment that promotes a safe & fun atmosphere.
• Share your knowledge and passion for LEGO® to help educate the team on our product range and help develop their sales skills.

To be successful for this role:

• Have 2-3 years of customer service experience in a retail environment
• Reflect professionalism but recognise the importance of a fun, encouraging, and welcoming team environment and have a genuine passion for LEGO®
• Be self-motivated, driven, results orientated and can demonstrate success in achieving KPI’s within a retail atmosphere
• Demonstrate an ability to develop, inspire, and coach a small team of retail professionals and can connect the team to the essence of the LEGO® brand

Why work with us?

• Discounts & Perks– Enjoy generous discounts across LEGO®
• Wellbeing – We invest in your mental health and wellbeing through training, EAP
• Parental Leave Policy – For both permanent & casual employees and primary & secondary carer
• Career Development & Training – Opportunities be a part of our training workshops
• Bonus & Perks – Enjoy performance incentives & endless recognition for all your hard work

Although it is important to have a great record and experience in retail, we are also interested in individuals who are comfortable and experienced in engaging with kids to deliver amazing bricks in hands experiences.

Build your career brick by brick at AG LEGO® Certified Stores!