Store Manager: Lead Teams & Elevate Customer Experiences

T2 Tea; Sydney; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Monthly incentive program

50% staff discount on T2 products

Moment Makers recognition

Product knowledge training

Volunteer day each year

Employee Assistance Program

Job summary

T2 Tea in Sydney is seeking an experienced Store Manager to lead a vibrant team and deliver exceptional retail moments. You’ll oversee daily store operations, stock integrity, visual merchandising and customer service while driving sales and creating a welcoming tea-forward experience.

This role requires strong leadership, excellent communication, and a passion for tea. Availability for late evenings and weekends is expected as part of store coverage.

Qualifications

• Bring the T2 experience to life through exceptional leadership, seamless store operations and beautifully curated retail environments.
• Inspire and coach the team to deliver memorable customer experiences, sharing your passion for tea, product knowledge and meaningful connections.

Responsibilities

• Lead store operations and create inviting environments that reflect the T2 brand.
• Coach and develop team members to deliver outstanding customer service and sales results.

Skills

Leadership

Customer experience

Stock management

Visual merchandising

Communication

Job description

T2 Tea in Sydney is seeking an experienced Store Manager to lead a vibrant team and deliver exceptional retail moments. You’ll oversee daily store operations, stock integrity, visual merchandising and customer service while driving sales and creating a welcoming tea-forward experience.

This role requires strong leadership, excellent communication, and a passion for tea. Availability for late evenings and weekends is expected as part of store coverage.