Seasonal Tea & Customer Service Associate

T2 Tea; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

50% staff discount

Moment Makers rewards

Flexible working arrangements

Employee Assistance Program

Job summary

T2 Tea in Sydney is seeking a friendly team member to deliver world-class customer service while growing expertise in our teas and brewing methods. You will help maintain visual stock standards and support day‑to‑day merchandising in-store.

Join a fast‑paced environment where you can learn about premium teas, provide excellent service, and contribute to a safe, welcoming store culture. Experience in retail is beneficial, and a passion for tea is key.

Qualifications

• Customer-focused mindset and service orientation.
• Able to work in a busy, fast‑paced environment.
• Self-motivated with a willingness to learn.
• Strong communication skills with customers and team.
• Previous customer service or retail experience is advantageous.

Responsibilities

• Provide world-class customer service to every customer.
• Expand knowledge of products and become a tea and brewing expert.
• Manage high volumes of stock and undertake visual merchandising to standards.
• Follow T2 safety policies to ensure health and safety of self and others.

Skills

Customer-focused

Adaptability

Self-motivated

Communication

Customer service

Job description

T2 Tea in Sydney is seeking a friendly team member to deliver world-class customer service while growing expertise in our teas and brewing methods. You will help maintain visual stock standards and support day‑to‑day merchandising in-store.

Join a fast‑paced environment where you can learn about premium teas, provide excellent service, and contribute to a safe, welcoming store culture. Experience in retail is beneficial, and a passion for tea is key.