Store Manager - Wynyard Place

T2 Tea; Sydney; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Monthly incentive program

50% staff discount on T2 products

Moment Makers recognition

Product knowledge training

Volunteer day each year

Employee Assistance Program

Job summary

T2 Tea in Sydney is seeking an experienced Store Manager to lead a vibrant team and deliver exceptional retail moments. You’ll oversee daily store operations, stock integrity, visual merchandising and customer service while driving sales and creating a welcoming tea-forward experience.

This role requires strong leadership, excellent communication, and a passion for tea. Availability for late evenings and weekends is expected as part of store coverage.

Qualifications

• Bring the T2 experience to life through exceptional leadership, seamless store operations and beautifully curated retail environments.
• Inspire and coach the team to deliver memorable customer experiences, sharing your passion for tea, product knowledge and meaningful connections.

Responsibilities

• Lead store operations and create inviting environments that reflect the T2 brand.
• Coach and develop team members to deliver outstanding customer service and sales results.

Skills

Leadership

Customer experience

Stock management

Visual merchandising

Communication

Job description

Ready to shape exceptional retail experiences?Join us as our next Store Manager.

At T2, we believe tea has the power to transform everyday moments into extraordinary ones. Crafted with premium, sustainably sourced ingredients, our teas invite curiosity,connectionand ritual, brought to life across Australia and New Zealand.

Our people are at the heart of every experience wecreate. We celebrate individuality, nurturetalentand empower our teams to grow,leadand make a lasting impact.

ProudlyB Corp Certifiedand part ofLIPTON Teas and Infusions, the world's largest tea business,we're blendingpurposewith possibility and creating opportunities that reach well beyond the cup.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

Perksas a Store Manager at T2

• Be rewarded with a generous monthly incentive program thatrecognisesand rewards your success.
• Enjoy 50% off T2 products and, of course, endless cups of tea.
• Berecognisedthrough ourMoment Makersprogram, celebrating those who create extraordinary experiences.
• Access to ongoing industry-leading product knowledge and customer experience training.
• One paid volunteer day each year to support a cause that matters to you.
• Access to our Employee Assistance Program (EAP) to help support a healthy mind and body at every stage.

About the role

• Bring the T2 experience to life through exceptional leadership, seamless storeoperationsand beautifully curated retail environments.
• Inspire and coach the team to deliver memorable customer experiences, sharing your passion for tea, productknowledgeand meaningful connections.
• Support the achievement of commercial goals through effective stock management, visualmerchandisingand a focus on operational excellence.
• Step into a leadership role, creating confidence,clarityand consistency for the team.
• Nurture team growth through coaching,feedbackand ongoing development, helping our people thrive.

A little about you

• A genuine passion for creating exceptional customer experiences, with the drive and confidence to support your team in achieving shared goals.
• Strong communication,organisationand time management skills, with the ability to create clarity and connection in a fast-paced retail environment.
• A natural ability to inspire those around you, withprevious store management,team leadership or key holder experience is highly regarded.
• A curiosity for tea and a desire to grow your product knowledge, becoming a passionate T2 brand ambassador.

Requirements of the role

• Availability to work late evenings and weekends

Making everyday moments extraordinary

At T2, we believe the impact we create should extend far beyondwhat'sin your mug. From our commitment as a Certified B Corp to thoughtfully sourcing our teas and investing in our people and communities,we'realways brewing a better future.

Ready to lead with purpose and create moments that matter?

We’dlove to welcome you to the T2 team. All qualified applicants will receive consideration for employment without regard to race,colour, religion, sex, sexual orientation, gender identity, national origin,disabilityor veteran status.