Store Manager: Lead Teams, Elevate Customer Experience

Sussan Corporation; Orange City Council; On-site; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Team member discount

Wellness leave

Bonuses

Management training programs

Career progression

Private health insurance discount

Job summary

Sussan is seeking a Store Manager to drive sales, lead daily operations and deliver an engaging in-store experience. You will inspire and develop your team, foster a positive culture and ensure operational excellence across stock management, visual merchandising and compliance.

You will manage a high-performing team, handle payroll, rosters and store administration while upholding brand standards. The role offers a rotating full-time roster, strong earning potential with penalties for late

Qualifications

• Confident retail leader with previous management experience.
• Strong communication skills and customer-first mindset.

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
• Manage store administration tasks, including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive and supportive team culture.
• Handle customer enquiries and resolve complaints in a professional and timely manner
• Ensure compliance with company policies and procedures to support smooth store operations.

Skills

Management experience

Communication skills

Customer-focused mindset

Job description

Sussan is seeking a Store Manager to drive sales, lead daily operations and deliver an engaging in-store experience. You will inspire and develop your team, foster a positive culture and ensure operational excellence across stock management, visual merchandising and compliance.

You will manage a high-performing team, handle payroll, rosters and store administration while upholding brand standards. The role offers a rotating full-time roster, strong earning potential with penalties for late