Retail Store Manager: Lead Sales & Team Excellence

Sussan Corporation; Sydney; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Rotating 3-day weekend roster

Hourly rate with penalties for late-n

Staff discounts 50%

Online training & development

Management development programs

Wellness leave (2 days)

Monthly/seasonal bonuses

Private health insurance

Job summary

Sussan Corporation in Merrylands, NSW is seeking a Store Manager to lead a high-performing team, drive sales and deliver outstanding customer experiences. You will oversee stock, visual merchandising, payroll and rostering while building a positive store culture and ensuring compliance with policies.

The role offers a rotating full-time roster, opportunity for bonuses and access to development programs within The Sussan Group, plus comprehensive training.

Qualifications

• Previous management experience in retail or hospitality.
• Strong communication skills and customer-first mindset.
• Ability to lead a team in a fast-paced environment.

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
• Manage store administration tasks, including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive and supportive team culture.
• Handle customer enquiries and resolve complaints in a professional and timely manner.
• Ensure compliance with company policies and procedures to support smooth store operations.

Job description

Sussan Corporation in Merrylands, NSW is seeking a Store Manager to lead a high-performing team, drive sales and deliver outstanding customer experiences. You will oversee stock, visual merchandising, payroll and rostering while building a positive store culture and ensuring compliance with policies.

The role offers a rotating full-time roster, opportunity for bonuses and access to development programs within The Sussan Group, plus comprehensive training.