Store Manager — Lead Team, Elevate Sales & Service

Sussan Corporation Pty Ltd; Sydney; On-site; AUD 39,000 - 61,000; Full time

Benefits offered by this job

50% team member discount off Sussan品牌

Management Development Programs

Career progression opportunities

Wellness Leave – 2 additional paid.

Monthly/seasonal bonuses

Discounted private health insurance

Job summary

Sussan Corporation Pty Ltd is seeking a Store Manager to drive store performance and deliver exceptional customer experiences. You will lead daily operations, mentor a team, and ensure stock, merchandising and compliance are managed to the brand standards.

The role requires a confident retail leader with previous management experience, strong communication skills and a customer-first mindset to motivate staff and deliver results while creating an engaging in-store experience.

Qualifications

• Proven retail management experience.
• Strong communication and interpersonal skills.
• Customer-focused mindset and ability to motivate a team.

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
• Manage store administration tasks, including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive and supportive team culture.
• Handle customer enquiries and resolve complaints in a professional and timely manner.
• Ensure compliance with company policies and procedures to support smooth store operations.

Skills

Leadership

Communication

Customer-first mindset

Job description

Sussan Corporation Pty Ltd is seeking a Store Manager to drive store performance and deliver exceptional customer experiences. You will lead daily operations, mentor a team, and ensure stock, merchandising and compliance are managed to the brand standards.

The role requires a confident retail leader with previous management experience, strong communication skills and a customer-first mindset to motivate staff and deliver results while creating an engaging in-store experience.