Store Manager: Growth Leader with 3‑Day Weekends & Bonuses

Sussan Group; Gold Coast City; Hybrid; AUD 47,000 - 63,000; Full time

Benefits offered by this job

Employee discount (50% off Sussan, etc

Wellness leave

Bonuses (monthly and seasonal)

Private health insurance

Job summary

Sussan Group is seeking a confident Store Manager to drive sales performance, lead daily operations, and deliver exceptional customer experiences on the Gold Coast. You will inspire and develop your team, foster a positive store culture, and ensure operational excellence across stock management, visual merchandising and compliance.

You will thrive in a fast-paced environment, motivate a team to achieve results, and provide an engaging in-store experience while maintaining a customer-first

Qualifications

• Experience managing a retail store and staff.
• Strong communication and customer service mindset.
• Ability to manage payroll, banking and roster preparation.

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management and execute visual merchandising standards.
• Manage store administration tasks including payroll, banking and rosters.
• Recruit, onboard and train team members while fostering a positive team culture.
• Handle customer enquiries and resolve complaints professionally and promptly.
• Ensure compliance with company policies and procedures to support store operations.

Skills

Store Leadership

Team Management

Customer Focus

Communication

Job description

Sussan Group is seeking a confident Store Manager to drive sales performance, lead daily operations, and deliver exceptional customer experiences on the Gold Coast. You will inspire and develop your team, foster a positive store culture, and ensure operational excellence across stock management, visual merchandising and compliance.

You will thrive in a fast-paced environment, motivate a team to achieve results, and provide an engaging in-store experience while maintaining a customer-first