Store Manager - Lead Teams, Drive Growth & Customer Experience

Universal Store; Sydney; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Generous staff discounts and favorable

rosters

Résumé du poste

Universal Store in Sydney seeks an experienced Assistant Store Manager ready to step into a Store Manager role. You will own a store, lead a passionate team and drive customer experience and commercial success.

You’ll develop future leaders, manage day‑to‑day operations, rostering, budgets and merchandising while upholding the brand's values across a busy retail environment on a Tuesday–Saturday roster including late-night trade.

Qualifications

• Strong retail background with hands‑on experience across shop floor and stockroom.
• Proven experience as a Store Manager leading medium to large teams.
• A warm, energetic communicator who leads with positivity and purpose.
• Ability to adapt and thrive in a fast-paced, ever-changing environment.
• High attention to detail with a strong understanding of retail profitability.
• Proven success in achieving and exceeding sales targets.
• Confident in delivering feedback and communicating effectively at all levels.

Responsabilités

• Lead day‑to‑day store operations with a strong and visible floor presence.
• Inspire, coach, and develop a large, diverse team to build future leaders.
• Deliver outstanding customer experiences in line with Universal Store service standards.
• Drive sales performance and store profitability through strong cost and productivity management.
• Manage rostering, budgets, and scheduling to achieve business and payroll targets.
• Maintain visual merchandising, presentation standards, and overall store efficiency.
• Recruit, train, and support team members through clear, honest, and constructive feedback.
• Uphold and role‑model Universal Store’s values, culture, and brand expectations.

Connaissances

Retail leadership

Store operations

People management

Communication

Sales targets

Profitability

Feedback delivery

Description du poste

Universal Store in Sydney seeks an experienced Assistant Store Manager ready to step into a Store Manager role. You will own a store, lead a passionate team and drive customer experience and commercial success.

You’ll develop future leaders, manage day‑to‑day operations, rostering, budgets and merchandising while upholding the brand's values across a busy retail environment on a Tuesday–Saturday roster including late-night trade.