Store Manager: Lead Teams, Customer Excellence, Hybrid Work

T2; Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus program

Staff discount

EAP

Flexible working options

Job summary

T2 is seeking an experienced Store Manager in Canberra to lead daily store operations, manage rostering, stock and visual merchandising, and drive exceptional customer service. You will foster a team culture aligned with T2 Values and deliver strong sales, wage control, and policy compliance.

You will motivate and develop your team, ensuring engagement and performance while delivering on budgeted targets. The role includes a 50% product discount and a supportive work environment with flexible

Qualifications

• Experience leading a store team and driving customer excellence.
• Strong communication and time management skills, with a focus on results.

Responsibilities

• Oversee day-to-day store operations, rostering, merchandising, deliveries and stock.
• Lead and embed a culture aligned with T2 Values to build engaged product and brand ambassadors.
• Drive exceptional customer service to boost satisfaction and loyalty.
• Meet budgeted sales, wage targets and control costs.
• Ensure store policies and guidelines from Line Manager and Support Office are followed.
• Identify and develop team members for future succession.

Skills

Retail management

Communication skills

Time management

Job description

T2 is seeking an experienced Store Manager in Canberra to lead daily store operations, manage rostering, stock and visual merchandising, and drive exceptional customer service. You will foster a team culture aligned with T2 Values and deliver strong sales, wage control, and policy compliance.

You will motivate and develop your team, ensuring engagement and performance while delivering on budgeted targets. The role includes a 50% product discount and a supportive work environment with flexible