Store Manager – Canberra South: Lead a Stellar Team

Sussan Corporation; Canberra; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Staff discount

Development programs

Wellness leave

Online learning

Career progression

Paid training

Job summary

Sussan Corporation in Canberra South seeks an experienced Retail Store Manager to drive sales, lead daily operations and deliver exceptional customer experiences. You’ll coach and develop a high-performing team, uphold brand standards and ensure store compliance with company policies.

You’ll manage stock, visual merchandising, payroll, rosters and administration while fostering a positive store culture. We offer a rotating full-time roster, staff discounts and development opportunities.

Qualifications

• Experience leading store teams in retail.
• Strong communication and customer-first mindset.
• Ability to coach and develop staff to meet sales targets.

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management and execute visual merchandising standards aligned with brand direction.
• Manage store administration tasks including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive culture.
• Handle customer enquiries and resolve complaints professionally.
• Ensure compliance with company policies and procedures.

Skills

People management

Customer service

Team leadership

Communication

Visual merchandising

Job description

Sussan Corporation in Canberra South seeks an experienced Retail Store Manager to drive sales, lead daily operations and deliver exceptional customer experiences. You’ll coach and develop a high-performing team, uphold brand standards and ensure store compliance with company policies.

You’ll manage stock, visual merchandising, payroll, rosters and administration while fostering a positive store culture. We offer a rotating full-time roster, staff discounts and development opportunities.