Smokemart & Gift Box Alice Springs - Sales Assistant

Smokemart Giftbox; Alice Springs; On-site; AUD 32,000 - 40,000; Full time

Job summary

Smokemart & Gift Box in Australia is seeking a Sales Assistant to deliver friendly, efficient service in a busy retail environment. You will engage with customers, handle cash and EFTPOS, and build product knowledge across all pillars of the business.

The role emphasizes achieving targets, maintaining store standards, merchandising, stock control, and adherence to WHS and security guidelines. A police check may be required if you progress to interview.

Qualifications

• Customer service skills with a focus on creating a friendly shopping experience.
• Ability to handle cash transactions accurately and efficiently.
• Familiarity with EFTPOS operations and payment processing.
• Knowledge of merchandising and presentation to maintain store standards.
• Willingness to learn product knowledge across pillars of the business.

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and Eftpos
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service excellence

Cash handling

Eftpos operations

Merchandising

Product knowledge

Job description

Job Description

Smokemart & Gift Box – Sales Assistant Who We Are For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide! Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Combining Viva Energy Australia’s incredible network of more than 1,000 locations around the country with SMGB’s wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale. There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia. We are looking for a team member who thrives in a busy sale driven environment, whilst having a laugh (and the occasional dance-off!) with each customer that walks through our doors.

More about you – Sales Assistant

The ideal candidate will have a customer first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business which values and supports internal career growth.

Your role:

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and Eftpos
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

You will also have:

• A passion for meeting and exceeding sales targets
• Proven ability to work within a fast-paced retail environment
• A happy, friendly and energetic personality
• A desire to deliver high quality customer service
• Valid Police Check Report is required if successful in interview stage