Store Manager: Lead Team, Drive Service & Ops

Oscar Wylee Pty Ltd.; Cannons Creek; On-site; AUD 55,000 - 64,000; Full time

Benefits offered by this job

Free glasses

Family & Friends discounts

Store parking

Google Suite access

Career growth opportunities

Job summary

Oscar Wylee is seeking a Store Manager for the Cranbourne Park Shopping Centre location. You will lead a team, manage day-to-day store operations, and work with a Store Partner to drive commercial success and performance.

The role focuses on delivering exceptional customer experiences, rostering and labour efficiency, and hands-on support in-store, with opportunities to develop leadership and decision-making skills. No optical experience is required, and training will be provided.

Qualifications

• Previous leadership experience in retail, coaching people and driving results.
• Experience supporting rosters, labour planning, or store performance growth.

Responsibilities

• Oversee store operations, compliance, and performance standards.
• Support your team to reach performance goals through customer care.
• Manage rosters, budgets, and labour efficiency.
• Provide hands-on in-store support with sales and service.
• Partner with Optometrists to ensure an exceptional customer experience.

Skills

Leadership experience

Roster planning

Customer experience

Coaching

Retail operations

Tools

Google Suite

Deputy

Hibob

Job description

Oscar Wylee is seeking a Store Manager for the Cranbourne Park Shopping Centre location. You will lead a team, manage day-to-day store operations, and work with a Store Partner to drive commercial success and performance.

The role focuses on delivering exceptional customer experiences, rostering and labour efficiency, and hands-on support in-store, with opportunities to develop leadership and decision-making skills. No optical experience is required, and training will be provided.