Store Manager- Cranbourne

Oscar Wylee Pty Ltd.; Cannons Creek; On-site; AUD 55,000 - 64,000; Full time

Benefits offered by this job

Free glasses

Family & Friends discounts

Store parking

Google Suite access

Career growth opportunities

Job summary

Oscar Wylee is seeking a Store Manager for the Cranbourne Park Shopping Centre location. You will lead a team, manage day-to-day store operations, and work with a Store Partner to drive commercial success and performance.

The role focuses on delivering exceptional customer experiences, rostering and labour efficiency, and hands-on support in-store, with opportunities to develop leadership and decision-making skills. No optical experience is required, and training will be provided.

Qualifications

• Previous leadership experience in retail, coaching people and driving results.
• Experience supporting rosters, labour planning, or store performance growth.

Responsibilities

• Oversee store operations, compliance, and performance standards.
• Support your team to reach performance goals through customer care.
• Manage rosters, budgets, and labour efficiency.
• Provide hands-on in-store support with sales and service.
• Partner with Optometrists to ensure an exceptional customer experience.

Skills

Leadership experience

Roster planning

Customer experience

Coaching

Retail operations

Tools

Google Suite

Deputy

Hibob

Job description

As Store Manager for Oscar Wylee in Cranbourne Park Shopping Centre , your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

You will work closely with our experienced Store Partner, gaining valuable commercial and operational experience. Our Cranbourne store is involved in our joint venture partnership, where we have had the opportunity to work alongside exceptional business leaders who have joined Oscar Wylee as part owners of our stores.

Key Responsibilities:

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands‑on support in‑store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences
• A keen interest in developing your skills in decision‑making, coaching, and team culture
• No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Earnings:

$55K - $64K + Super + Bonus

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Cranbourne Park Shopping Centre with plenty of parking spaces available. Check out our store page Click here to view our Cranbourne Store
• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
• Career growth opportunities beyond retail - from area management, operations, or optometry

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Cranbourne store in Cranbourne Park Shopping Centre has plenty of retail, entertainment and dining options.

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!