Store Manager - Lead Luxury Beauty Team

Sephora company; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Gifted products & store discounts up %

Paid parental, birthday & personal le)

Health & well-being initiatives; Life 

Discounted gym memberships

Personal development opportunities

Discounted travel & events

Global luxury brands exposure

Online learning platform

Annual conference & travel prize

Base salary + super + bonus

Job summary

Sephora in Blacktown is seeking a Store Manager for a full-time, 38-hour week to lead a passionate team of Beauty Advisors, Studio Artists, and Department Managers. You will drive selling culture, coach staff, manage KPI delivery, and collaborate with the district leadership to uphold Sephora’s values and high standards of customer experience.

You will use data to inform decisions, support internal talent development, and ensure exceptional operations across all store activities in a fast-paced

Qualifications

• Previous retail management experience at a big box retailer or multi-site experience.
• Passion for excellent client service and experiential retail.
• Strong organizational, analytical, and business management skills.
• Hands-on leader who motivates, coaches on the sales floor, and helps team members succeed.
• Knack for attracting, identifying, and inspiring talented employees.
• Strong emotional intelligence, communication skills, and the ability to influence team members at all levels.
• Enjoys a flexible work schedule and is able to work weekends, evenings, and before/after store hours.

Responsibilities

• Drive a selling culture within your team to meet KPI’s and promote Sephora’s values.
• Consistently raise performance and capability of the team to support developing internal talent.
• Utilise data to support operational decisions by working closely with the district manager and director of stores.
• Implement a continuous improvement mentality within the team and work in partnership with the wider team.
• Always energise your team to deliver first class customer service within a fast-paced environment.

Job description

Sephora in Blacktown is seeking a Store Manager for a full-time, 38-hour week to lead a passionate team of Beauty Advisors, Studio Artists, and Department Managers. You will drive selling culture, coach staff, manage KPI delivery, and collaborate with the district leadership to uphold Sephora’s values and high standards of customer experience.

You will use data to inform decisions, support internal talent development, and ensure exceptional operations across all store activities in a fast-paced