Beauty Store Leader – Growth, Training & Customer Experience

Sephora; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Personal development opportunities

Global group opportunities

Store discounts up to 45%

Paid parental, birthday & personal le­

Mental health wellbeing programs

Life insurance

Job summary

Sephora Broadway in Sydney is seeking an Assistant Store Manager to support the Store Manager in leading a fast-paced beauty retail team and delivering an unbeatable client experience. You will drive a selling culture, develop internal talent, and use data to inform strategies for business growth and conversion of sales, while maintaining Sephora values and high customer service standards.

This full-time role offers opportunities for personal development within Sephora's global luxury brands,

Qualifications

• 2-3+ years' experience in retail/store line management
• You're passionate about excellent client service and experiential retail
• You have previous retail management experience at a big box retailer or multi-site experience
• You have excellent organizational, analytical, and business management skills
• You're a hands-on leader who loves being on the sales floor to motivate, coach, and help our team members succeed
• You have a knack for attracting, identifying, and inspiring talented employees
• You have strong emotional intelligence, communication skills, and the ability to influence team members at all levels
• You enjoy a flexible work schedule and are able to work weekends, before/after store hours, and evenings

Responsibilities

• To utilise and exploit data to support with operational decisions by working closely with the Store Manager and District Manager to develop strategies for business growth and conversion of sales
• Driving a selling culture within your team to meet KPI's and promote Sephora's values and motivate the team
• Consistently raise performance and capability of the team to support developing internal talent
• Implement a continuous improvement mentality within the team and work in partnership with the wider team.
• To always energise your team to deliver first class customer service within a fast-paced environment

Job description

Sephora Broadway in Sydney is seeking an Assistant Store Manager to support the Store Manager in leading a fast-paced beauty retail team and delivering an unbeatable client experience. You will drive a selling culture, develop internal talent, and use data to inform strategies for business growth and conversion of sales, while maintaining Sephora values and high customer service standards.

This full-time role offers opportunities for personal development within Sephora's global luxury brands,