Store Manager - Lead High-Impact Retail Team

TREASURE HUNTERS MARYBOROUGH; Maryborough; On-site; AUD 80,000 - 81,000; Full time

Benefits offered by this job

Attractive salary plus superannuation

Opportunities for professional growth

Collaborative and vibrant work环境

Job summary

Treasure Hunters Maryborough is seeking a practical, customer-focused Store Manager to lead a high-performing retail store on High Street in Maryborough. Working actively with the business owner, you will be responsible for day-to-day store operations and ensure that the store achieves its sales and operational targets; maximises its profitability; anddelivers the highest level of customer service.

The role offers a competitive salary with superannuation and opportunities for professional growth

Qualifications

• Minimum one year of retail management experience.
• Certificate III or above in business/retail management preferred.
• Experience with any POS system.
• Knowledge of stock rotation and presentation standards.
• Familiar with inventory management software and other retail technology advantageous.
• Excellent communication and interpersonal skills.
• Strong understanding of customer service principles.
• Proven ability to lead a team.
• Ability to work rotating rosters including weekdays, weekends, public holidays and late-night trade.
• Australian work rights for the role.

Responsibilities

• Plan, organise and oversee daily store operations to meet sales targets, customer service expectations and operational performance objectives.
• Supervise, coach and coordinate retail staff, including recruitment support, induction, training, roster planning, performance monitoring and timesheet approvals.
• Monitor sales trends, customer demand and seasonal buying patterns to inform product selection, merchandise planning and store sales initiatives.
• Coordinate purchasing, supplier orders, goods receipting, stock replenishment, stocktakes and inventory controls to maintain stock availability and minimise shrinkage.
• Review merchandise pricing, promotional offers, markdowns and product presentation in consultation with the Business Owner.
• Monitor labour costs, stock expenditure and other operating expenses; contribute to store budgets, cost control and profitability improvements.
• Analyse sales and stock data, track KPIs, maintain records and prepare regular operational and financial reports for the Business Owner.
• Ensure products are displayed and labelled, POS procedures are followed and the store provides an efficient customer experience.
• Manage escalated customer enquiries, refunds, returns and complaints in a professional manner, per consumer law and store policies.
• Implement and monitor WHS procedures, loss-prevention measures and retail operating standards.

Skills

Retail management

Team leadership

Customer service

Staff recruitment

Stock management

POS system

Inventory controls

Budgeting/Cost control

Communication

Problem solving

Education

Certificate III or higher in business/retail management

Tools

POS system

Job description

Treasure Hunters Maryborough is seeking a practical, customer-focused Store Manager to lead a high-performing retail store on High Street in Maryborough. Working actively with the business owner, you will be responsible for day-to-day store operations and ensure that the store achieves its sales and operational targets; maximises its profitability; anddelivers the highest level of customer service.

The role offers a competitive salary with superannuation and opportunities for professional growth