Store Manager | Lead a High-Volume QSR Team & Growth

Firehouse Subs Australia; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Retail discounts via Employment Hero

Professional development opportunities

Job summary

Firehouse Subs Australia is seeking a Store Manager in Mt Gravatt to lead a high-performing team, drive sales and uphold brand standards. This full-time role involves owning store performance, coaching staff and ensuring exceptional customer experiences across a rotating roster including weekends.

You will be responsible for team leadership, inventory control, and daily operations while contributing to the growth of a globally recognised brand across Australia.

Qualifications

• Experience as Store Manager or 2IC in high-volume retail, QSR, or trade-based environment.
• Proven ability to drive sales, KPIs and maintain brand standards.
• Strong coaching, performance management and people leadership skills.
• Comfort using data and reports to inform store decisions.
• Flexible to rotate weekends and public holidays.

Responsibilities

• Lead store performance, presentation and culture to drive sales.
• Manage scheduling, rosters and compliance with policies and legislation.
• Recruit, onboard and coach a high-performing team.
• Oversee inventory, cash handling and daily reporting.
• Deliver exceptional customer experiences and resolve issues promptly.

Skills

Store Manager experience

People leadership

Data-driven decisions

Customer focus

Job description

Firehouse Subs Australia is seeking a Store Manager in Mt Gravatt to lead a high-performing team, drive sales and uphold brand standards. This full-time role involves owning store performance, coaching staff and ensuring exceptional customer experiences across a rotating roster including weekends.

You will be responsible for team leadership, inventory control, and daily operations while contributing to the growth of a globally recognised brand across Australia.