Firehouse Subs Mt Gravatt - Store Manager

Firehouse Subs Australia; Brisbane; In loco; AUD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Retail discounts via Employment Hero

Professional development opportunities

Descrizione del lavoro

Firehouse Subs Australia is seeking a Store Manager in Mt Gravatt to lead a high-performing team, drive sales and uphold brand standards. This full-time role involves owning store performance, coaching staff and ensuring exceptional customer experiences across a rotating roster including weekends.

You will be responsible for team leadership, inventory control, and daily operations while contributing to the growth of a globally recognised brand across Australia.

Competenze

• Experience as Store Manager or 2IC in high-volume retail, QSR, or trade-based environment.
• Proven ability to drive sales, KPIs and maintain brand standards.
• Strong coaching, performance management and people leadership skills.
• Comfort using data and reports to inform store decisions.
• Flexible to rotate weekends and public holidays.

Mansioni

• Lead store performance, presentation and culture to drive sales.
• Manage scheduling, rosters and compliance with policies and legislation.
• Recruit, onboard and coach a high-performing team.
• Oversee inventory, cash handling and daily reporting.
• Deliver exceptional customer experiences and resolve issues promptly.

Conoscenze

Store Manager experience

People leadership

Data-driven decisions

Customer focus

Descrizione del lavoro

Firehouse Subs Mt Gravatt - Store Manager

Firehouse Subs Australia – Upper Mount Gravatt QLD

Firehouse Subs Mt Gravatt is looking for an ambitious and inspiring Store Manager to lead our team and drive success in our restaurant. If you're passionate about developing people, delivering exceptional customer experiences, and creating a high-performing culture, we'd love to hear from you. As we continue our exciting expansion across Australia, this is an opportunity to play a key role in growing a globally recognised brand and shaping its future.

This is a full-time permanent position of 38 hours per week on a rotating roster, including weekends.

The Role

As theStore Manageryou will own the performance, presentation and culture of your store. You will lead from the front, driving sales and operational standards while building a reliable, accountable, and enthusiastic team who demonstrates that customer experience is at the heart of all we do.

What You’ll Be Doing:

• Deliver standout customer experiences that drive repeat business
• Drive and exceed individual and store sales targets and KPIs
• Analyse performance, control costs and execute local marketing initiatives
• Recruit, onboard and coach a high-performing team
• Set clear expectations and build a positive, accountable culture
• Ensure compliance with rosters, policies and employment legislation
• Maintain brand, safety and cleanliness standards of both Retail Food Group and Firehouse Subs
• Manage inventory and protect profitability
• Oversee daily reporting, banking and end-of-day procedures
• Resolve customer concerns professionally and efficiently

What We’re Looking For:

You’re a hands-on retail leader with strong operational discipline and a proven track record of driving store performance. You lead from the front, hold high standards, know your numbers, and build engaged teams that consistently deliver results.

You’ll also bring:

• Demonstrated experience as a Store Manager or 2IC in a high-volume retail, QSR or trade-based environment (essential)
• Have some demonstrated success leading teams to achieve sales, KPIs and operational standards
• Strong supportive coaching, performance management and people leadership skills.
• Confidence using data and reports to drive decisions and improvements on store operations and profitability.
• Excellent communication skills and the ability to build rapport with a wide range of stakeholders.
• Flexibility to work a rotating roster including weekends and some public holidays.
• Commitment to completing Firehouse Subs brand training and applying learnings to deliver consistent operational standards.

What’s in it for you?

• Be part of something big and play a key role in growing Firehouse Subs across Australia as we open our next locations.
• Discounts on a variety of retailers, such as Woolworths, JB Hi-Fi, Event Cinemas and more, through our Employment Hero rewards platform.
• Join a fun, energetic, and supportive team that values collaboration, innovation, and getting things done.
• Access to industry-leading training and ongoing professional development opportunities.
• Work closely with experienced Operations, People & Culture, and Leadership teams who are invested in your success
• A values-led culture that genuinely supports your growth and long-term career development.

If you're ready to be part of a brand-building journey and help grow a household name across Australia, we want to hear from you. This is a rare opportunity to join an international brand as it expands across Australia and to help build something truly unique.

At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be part of a team where your unique perspectives and experiences are valued and encouraged.

For more information about RFG visit: www.rfg.com.au