Prestige Beauty Store Manager: Lead & Grow Team

The Estée Lauder Companies; Darwin; On-site; AUD 90,000 - 110,000; Full time

Job summary

Estée Lauder Companies in Darwin, Australia, is seeking a dynamic Store Manager to lead, coach and develop a team of Sales Associates, driving sales, customer service and store operations.

You will be accountable for creating and executing agile business plans, recruiting and retaining customers through events and strong CRM, all while delivering exceptional customer experiences in a fast-paced prestige beauty environment.

Qualifications

• Proven retail management experience, preferably in cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience in business planning: setting sales targets, analyzing sales, staff scheduling.
• Retail operations experience: inventory, facilities, and cash reconciliation.
• Proven track record of leading teams to hit sales and service targets.
• Experience creating and executing in-store events.
• Ability to work retail hours including nights, weekends and events in a fast-paced environment.
• Experience with retail POS software.
• Proficient in Microsoft Office.
• Right to live and work in the country if invited to interview.

Skills

Leadership

Coaching

Customer service

Sales targets

Staff scheduling

In-store events

Inventory management

Cash reconciliation

POS software

Microsoft Office

Tools

POS software

Microsoft Office

Job description

Estée Lauder Companies in Darwin, Australia, is seeking a dynamic Store Manager to lead, coach and develop a team of Sales Associates, driving sales, customer service and store operations.

You will be accountable for creating and executing agile business plans, recruiting and retaining customers through events and strong CRM, all while delivering exceptional customer experiences in a fast-paced prestige beauty environment.