Store Manager – Prestige Beauty, Lead Sales & Service

The Estee Lauder Companies Inc.; Adelaide; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

The Estée Lauder Companies Inc. in Adelaide, Australia is seeking a Store/Retail/Counter Manager to lead and coach a team of Sales Associates, driving sales, service and operational targets.

You will own the store’s business plan, recruit customers through events and CRM, and guide a high-performing team to deliver exceptional customer experiences. This role requires proven retail leadership, scheduling, inventory control and cash reconciliation, with flexibility to work retail hours including

Formación

• Proven retail management experience, preferably cosmetics.
• Ability to provide inspirational and personalized service.
• Experience with sales targets, scheduling and planning.
• Experience with inventory and cash reconciliation.
• Proven track record of team leadership.
• Experience creating in-store events.
• Availability to work retail hours.

Responsabilidades

• Lead, coach and develop Sales Associates to achieve sales and service targets.
• Create and execute an agile business plan to recruit and retain customers.
• Organize in-store events to drive customer engagement.
• Provide exceptional customer relationship management and leadership of the team.
• Ensure operational targets including inventory and cash reconciliation.

Conocimientos

Leadership

Customer service

Sales analysis

Staff scheduling

In-store events

Herramientas

POS software

Microsoft Office

Descripción del empleo

The Estée Lauder Companies Inc. in Adelaide, Australia is seeking a Store/Retail/Counter Manager to lead and coach a team of Sales Associates, driving sales, service and operational targets.

You will own the store’s business plan, recruit customers through events and CRM, and guide a high-performing team to deliver exceptional customer experiences. This role requires proven retail leadership, scheduling, inventory control and cash reconciliation, with flexibility to work retail hours including