Store Manager - Hearing Health Leader & Growth Driver

Amplifon; Gympie Regional; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus scheme

Free hearing aids for you

Family discounts on hearing care

Travel discounts with partner brands

Employee Assistance Program

Perkbox discounts

Job summary

Amplifon Australia, a leading retail hearing health provider, seeks a store leader to manage a team of retail sales associates and drive lead generation while achieving sales targets. You will coach staff, oversee rostering and training, and maintain high customer service standards in a busy shopping centre environment.

The role demands strong leadership, data-driven decision making, and a commitment to delivering exceptional customer experiences. Weekend and late-night hours are required.

Qualifications

• Proven track record driving sales and profitability.
• Strong leadership and team-building skills.
• Experience in customer service, sales or administration.
• Excellent communication skills (written and verbal).
• Availability to work retail hours, including weekends and late nights.

Responsibilities

• Lead a team of retail sales associates to drive lead generation and achieve sales targets.
• Active lead generation by encouraging customers to check hearing health with a free 5-minute check.
• Build rapport with customers and manage store KPIs and targets.
• Oversee rostering, store meetings, coaching and feedback.
• Recruitment and training of new team members.

Skills

Sales leadership

Customer service

People management

Data analytics

Job description

Amplifon Australia, a leading retail hearing health provider, seeks a store leader to manage a team of retail sales associates and drive lead generation while achieving sales targets. You will coach staff, oversee rostering and training, and maintain high customer service standards in a busy shopping centre environment.

The role demands strong leadership, data-driven decision making, and a commitment to delivering exceptional customer experiences. Weekend and late-night hours are required.